Serving Manhattan, Brooklyn, Queens, the Bronx & communities across New York State — Get Started Today

New York City & New York State

Supervised Visitation
You Can Trust.
Courts Already Do.

TruVisit New York provides professional, court-accepted supervised visitation and monitored exchange services across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Westchester, Long Island, and major upstate markets — at rates families can actually afford.

***** 4.9 rating
Court-accepted reports
48–72 hr case activation
Reports within 24 hours
Contact TruVisit New York

Ready to get started?

Start your case online in our secure client portal — most families finish in about 10 minutes. We respond within 24 hours and activate most cases within 48–72 hours of intake.

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TruVisit New York — Secure Client Portal
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Manhattan Brooklyn Queens The Bronx Staten Island Yonkers Buffalo + More
$65Per Hour
$150One-Time Intake
48–72Hour Activation
24Hour Reports
Our Services

Professional Supervised Visitation
Across New York State

Every service TruVisit New York provides is delivered by a certified supervisor trained in child safety, legal compliance, and objective documentation — the same standard across all TruVisit cities nationwide.

Core Service

Supervised Visitation

A TruVisit-certified supervisor is physically present throughout the entire visit between a child and a non-custodial parent — ensuring child safety and documenting all observations in real time for court use.

Available at community locations in all five boroughs and across the state
Real-time contemporaneous session notes
Court-formatted written report delivered within 24 hours
Seven-day scheduling availability
High-Conflict Families

Monitored Exchange

A certified supervisor facilitates the transfer of a child between parents at a neutral location — eliminating direct contact between parties in high-conflict situations and ensuring every transition is safe and documented.

Neutral third-party oversight of every transfer
Eliminates direct parent-to-parent conflict at exchanges
Written exchange documentation after each session
Flexible community-based locations across the NYC metro and upstate
Where Court Orders Permit

Virtual Supervision

When in-person visits are not required or practical, TruVisit New York can facilitate and monitor video visits between a child and a parent — with the same documentation standards as in-person services.

Secure monitored video platform
Full session notes and written report
Available for out-of-state parents
Lower-cost alternative per court order
Legal Documentation

Court Reports & Documentation

Every TruVisit session results in a professionally written, objective session report — formatted for submission to the Family Court or Supreme Court handling your case, your attorney, or the Attorney for the Child.

Objective, non-editorial professional language
Timestamped behavioral observations
Formatted for New York family court standards
Subpoena and testimony support available
Transparent Pricing

Clear, Affordable Rates.
No Surprises.

TruVisit New York was built on the belief that professional supervised visitation shouldn't be financially out of reach. Our pricing is straightforward, flat-rate, and significantly lower than most providers in the New York market.

Intake Fee

One-time case setup fee. Covers your intake call, case file creation, court order review, and supervisor assignment. Paid once at the start of your case.

$150 one-time
How We Compare
Typical New York Providers
TruVisit New York
Hourly rate: Often $100–$200+/hr
$65/hr flat — always
Case management fees: $50–$150/mo
None — ever
Travel fees: Often added
Not charged
Administrative fees: Common
Not charged
Cancellation fees: Common
Not charged (24+ hr notice)
Competitor pricing based on publicly listed rates from supervised visitation providers operating in the New York market. TruVisit charges one intake fee and one hourly rate — that's it.

Pricing Questions

What does the $150 intake fee cover?
The intake fee is a one-time charge paid at the start of your case. It covers your initial intake call, case file setup, review of your court order, and assignment of a TruVisit-certified supervisor. You pay this once — it does not recur.
Is there a minimum session length?
Sessions have a 2-hour minimum at $65 per hour, so the minimum session cost is $130. Additional time beyond the first two hours is billed in one-hour increments. Most court-ordered visits range from two to three hours depending on the order. We will always confirm session length in advance with both parties.
Who pays — custodial or non-custodial parent?
Payment responsibility is typically outlined in your court order or stipulation. Many New York orders make the parent whose parenting time is being supervised responsible for the cost, while others split it. We work with whatever arrangement your order dictates and can discuss payment logistics during your intake call.
Do you offer payment plans?
We understand that family court proceedings are expensive. Please discuss your situation with our intake coordinator — we will do our best to work with you on a schedule that keeps your case moving forward.
What is your cancellation policy?
We offer flexible rescheduling with 24-hour notice — no cancellation fee. Emergency situations are handled case-by-case with understanding.
The Process

Simple to Start.
Professional From Day One.

Getting started with TruVisit New York takes minutes. Here's exactly what happens from your first inquiry to your first session.

01

Submit a Case Inquiry

Create your account in our secure client portal and start intake online — most families finish in about 10 minutes. We respond within 24 hours. Have your court order available if possible — it speeds up the process significantly.

02

Intake Call & Case Setup

A TruVisit coordinator walks you through the intake process, reviews the court order requirements, and collects the $150 intake fee. Your case file is created and a certified supervisor is assigned to your case.

03

Schedule Your First Session

We coordinate with both parties and schedule visits at a mutually agreed-upon location — in the boroughs, Westchester, Long Island, or upstate. All parties receive written confirmation in advance with session guidelines and location details.

04

Supervision & Report Delivery

Your supervisor attends the full session and documents all observations in real time. A court-ready written report is delivered to your attorney and/or the court within 24 hours of the visit.

The TruVisit Difference

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TruVisit-certified supervisors — trained, background-checked, professional
+
Reports formatted for New York family court standards
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Completely neutral — no conflicts of interest, ever
+
$65/hr flat rate — significantly below the New York average
+
Cases activated in 48–72 hours of intake completion
+
Reports delivered within 24 hours of every visit
+
Direct attorney communication included at no extra charge
+
Part of a 10-city national network with proven protocols

Ready to get started?

2-minute online inquiry
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Service Area

The Five Boroughs and Beyond.
Wherever You Are.

TruVisit New York serves families and attorneys across New York City, Westchester, Long Island, and the major upstate metros — Buffalo, Rochester, Syracuse, and Albany. If you're in New York State, we can help.

Manhattan
Brooklyn
Queens
The Bronx
Staten Island
Yonkers
White Plains
Hempstead
Buffalo
Rochester
Syracuse
Albany
New Rochelle
Mount Vernon
Mineola
Long Beach
Cheektowaga
Troy

New York Family & Supreme Courts

TruVisit New York works directly with families, family law attorneys, and Attorneys for the Child in cases before the Family Courts of every county we serve — including the borough Family Courts of New York City — and in custody matters heard in Supreme Court. Our documentation meets the evidentiary standards New York courts expect.

Start Your Case

Don't see your city?

Submit a case inquiry to confirm service availability in your area. We serve communities throughout New York State and are expanding our coverage regularly.

Why Families & Attorneys Choose Us

Professional. Neutral. Affordable.

In a market where supervised visitation quality varies widely, TruVisit New York brings national-standard protocols to families across the state.

CH

Children Come First

Every TruVisit protocol exists to protect the child. Our supervisors are trained to create calm, safe environments — regardless of the dynamics between the adults involved.

NT

Completely Neutral

We don't take sides. TruVisit supervisors serve the court order — not either party. No conflicts of interest, no prior relationships with either parent, ever.

DR

Court-Ready Documentation

Our reports are written in objective, non-editorial language and formatted to meet the standards New York family courts and family law attorneys expect.

$$

Affordable Rates

At $65 per hour with no hidden fees, TruVisit New York is among the most competitively priced professional supervised visitation services in the state.

FX

Flexible Scheduling

We're available seven days a week, including evenings and weekends, to accommodate any court-ordered visitation schedule across New York.

NW

National Network

TruVisit New York is part of a 10-city national network. The same protocols, the same documentation standards, and the same certification — proven across Phoenix, Atlanta, Nashville, and more.

FAQ

Common Questions About Supervised Visitation in New York

Can't find your answer? Submit a case inquiry — we're happy to walk you through the process.

Get Started
What is supervised visitation and do I need it?
Supervised visitation is a court-ordered arrangement where a neutral third party is present during a visit between a child and a parent. New York courts typically order supervised visitation when there are safety concerns, a history of domestic violence, substance abuse issues, or when rebuilding a parent-child relationship under monitored conditions. If your New York court order or stipulation specifies supervised visitation, you are required to use a supervisor who satisfies the order — and many orders call for a professional provider like TruVisit New York.
How do I get started with TruVisit New York?
Create your account in our secure client portal and start intake online — most families finish in about 10 minutes. Have a copy of your court order handy. We'll review the requirements, collect the $150 intake fee, assign your supervisor, and have your first session scheduled — typically within 48 to 72 hours of completing intake.
Where do visits take place?
Sessions take place at community locations mutually agreed upon by both parties and approved by TruVisit — typically public parks, family-friendly restaurants, children's museums, libraries, or other neutral community venues. We work with families across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Yonkers, White Plains, Hempstead, Buffalo, Rochester, Syracuse, Albany, and surrounding communities.
Are your reports accepted by New York family courts?
Yes. TruVisit session reports are written in objective, non-editorial professional language, timestamped throughout the session, and formatted to meet the documentation standards New York courts expect. Our reports are regularly used by family law attorneys and submitted in matters before Family Courts and Supreme Courts across the state.
What if my court order requires specific documentation?
During your intake call, share the specific documentation requirements from your court order and we will ensure our reports meet those requirements. If your attorney or the Attorney for the Child has additional formatting preferences, we can accommodate those as well.
Can my attorney contact TruVisit directly?
Absolutely. Attorneys and Attorneys for the Child can submit an inquiry online to discuss a client's case, request reports, or coordinate documentation. Attorney communication is included at no extra charge. We work alongside legal counsel regularly and understand the demands of New York family law litigation.
What happens if a session needs to be rescheduled?
We understand that schedules change. Contact your TruVisit coordinator as soon as possible if a session needs to be moved. We'll coordinate with both parties and the supervisor to find an alternative time. We ask for at least 24 hours notice when possible — no cancellation fee for advance notice.

Ready to Begin?
We're Ready for You.

Most cases are activated within 48 to 72 hours of completing intake. Start your case online — most families finish intake in about 10 minutes.

Start Your Case

Get in Touch with
TruVisit New York

Start your case in our secure client portal — or email us and a coordinator will follow up within 24 hours. We're available seven days a week.

Fast Response

A TruVisit New York coordinator personally reviews every inquiry and follows up within 24 hours — 7 days a week, for new cases and existing case questions.

Service Area

Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Yonkers, White Plains, Hempstead, Buffalo, Rochester, Syracuse, Albany, and communities across New York State — including Westchester, Nassau, Erie, and Monroe counties.

Case Activation

Most cases are activated within 48–72 hours of completing the intake process. Have your court order available when you submit your inquiry.

For Attorneys & Attorneys for the Child

Email us to discuss a client referral, request reports, or coordinate documentation. Attorney communication is included in all cases at no extra charge.

Start Your Case Online

All new cases begin in our secure client portal — create your account, upload your court order, and book your first visit in one place.

01

Create Your Account & Pay the Intake Fee

Set up your secure account and complete the intake fee online in just a few minutes.

02

Upload Your Court Order & Complete Case Info

Add your court order and case details directly in the portal — no paperwork to mail or fax.

03

Book Your First Visit

Choose the times that work for your family and confirm your first supervised session.

Most families finish in about 10 minutes — everything is handled in our secure client portal.

Start Your Case Online
TruVisit New York is part of a 10-city national network
Start Your Case Online